Patient resources
Helpful information, all in one place.
Frequently Asked Questions
What should I expect at my first appointment?
Your first visit is a comprehensive evaluation where we discuss your history, goals, and concerns. Together we build a treatment plan that feels right for you.
Do you accept insurance?
Yes — we accept Medicare, Medicaid, and most commercial plans. Self-pay options are also available.
Is telepsychiatry as effective as in-person care?
Research consistently shows telepsychiatry is highly effective, with the added benefit of convenience and accessibility from your own space.
How long are appointments?
Initial evaluations typically run 60 minutes; follow-up visits range from 20 to 45 minutes depending on your needs.
Do you prescribe medication?
Yes — as a Psychiatric Nurse Practitioner, Sylvia can evaluate, prescribe, and manage psychiatric medications.
What if I need to cancel?
We ask for 24 hours' notice for cancellations so we can accommodate other patients.
- Telephone
- (773) 343-2754
- Care Delivery
- Confidential telepsychiatry appointments for adults.
- Hours
- Monday – Friday, by appointment
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What Our Patients Say
Compassionate psychiatric care with clarity, understanding, and support.
Practice information
Illinois
9:00 AM – 5:00 PM
This website is for informational purposes only and is not a substitute for emergency medical care.
If you are experiencing a mental health emergency, call 911 or go to the nearest emergency department.